Privacy Policy

Last updated: July 1, 2026

Pawcasso AI is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit the site or make an order, we collect certain information:

Order Data: Your name, email address, pet's name, style preferences, and special instructions.
Uploaded Images: The photos of your pet that you upload to our system for portrait creation.
Device Information: Technical details such as your IP address, browser type, and cookies to optimize site performance.

2. How We Use Your Information

We use the collected information to:

Process, generate, and deliver your custom pet portrait.
Communicate with you regarding revisions, preview approvals, and order status.
Process payments securely through Western Bid.
With your consent, showcase your pet's finished portrait on our portfolio or social media.

3. Data Sharing and Third Parties

We do not sell your personal information. We share your personal data only with trusted service providers necessary to operate our business, such as:

Western Bid: Our secure payment gateway which processes your transaction. They handle your billing and card details securely in accordance with industry security standards.
Storage Providers: Cloud servers where your uploaded pet photos and generated portraits are securely saved during creation.

4. Data Retention

We retain your uploaded pet photos and final generated portraits for a period of 30 days after order completion to allow you to request additional copies or minor edits. After 30 days, your uploaded photos are permanently deleted from our servers, and only the final portrait metadata is kept for sales records.

5. Your Rights

You have the right to access, correct, or request the deletion of the personal information we hold about you. To exercise these rights, please contact us at pawcassoai26@gmail.com.